Welcome to our Cow Museum shop! Free shipping from €50 within the Netherlands

Cow museum owns and operates  www.cowmuseum.amsterdam

Retail Sales
Access to and use of this website: The information offered through this website, and any products purchased though this website, are governed by these Terms of Use (the “Agreement”). By accessing or using this website or purchasing any products, you consent to be bound by this Agreement and acknowledge your consent to abide by its terms. If you do not agree to be bound by this Agreement, you may not use the website or place an order through this website.

These terms and conditions therefore form the basis on which you can visit us and our website.

Please read them carefully as they contain important information.

This site is owned and operated by Cow Museum, Leliegracht 4 1015de, Amsterdam, Holland. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@cowmuseum.amsterdam or 020 7722013.

The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

Acknowledgement of your order
To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

Cow Museum (owner) Proprietary Rights
All content, graphics, code, and software used on or incorporated into this website, and the arrangement or integration of all such content, graphics, code, and software, is subject to copyrights and other proprietary intellectual property rights held by Cow Museum you permission to electronically copy and print hard copies of pages from this website solely for your own personal, non-commercial purposes related to the placement of an order or shopping with cowmuseum.amsterdam.

Otherwise, except for information for which you have obtained express and written authorization from Cow museum, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any other use of this website or content or information contained in this website is strictly prohibited, unless you first obtain the written permission of Cow museum.

Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Availability
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

Price
The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information. Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.

Payment terms
We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect your statutory rights.

Delivery charges
Delivery charges vary according to the type of goods ordered.

Delivery 
Our delivery charges are set out on our website. We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 10 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you. You will only own the goods once they have been successfully delivered.

Cancellation rights
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel your order up to 14 working days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing or in any other durable medium if you wish to cancel your contract. You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order), if offered for sale.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum debited by us from your credit or debit card will be re-credited to your account as soon as possible, and in any event within 14 days of cancellation.

Cancellation by us
We reserve the right not to process your order if: (1) We have insufficient stock to deliver the goods you have ordered (2) We do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers (3) If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 30 days.

Liability
If you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site.  The importation or exportation of certain of our goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.   You have certain rights as a consumer including legal rights  relating to faulty and/or mis-described goods.

Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Cow Museum, Leliegracht 4 1015de, Amsterdam, Holland  and all notices from us to you will be displayed on our website from time to time.

Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Dutch law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Holland.

Invalidity
If any part of these T&C conditions are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.

Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

Privacy Policy
Please visit our Privacy Policy page in the footer to find out more about this policy

Artikel 6 – Herroepingsrecht

Bij producten:

  • De consument kan een overeenkomst met betrekking tot de aankoop van een product gedurende een bedenktijd van minimaal 14 dagen zonder opgave van redenen ontbinden. De ondernemer mag de consument vragen naar de reden van herroeping, maar deze niet tot opgave van zijn reden(en) verplichten.
  • De in lid 1 genoemde bedenktijd gaat in op de dag nadat de consument, of een vooraf door de consument aangewezen derde, die niet de vervoerder is, het product heeft ontvangen, of:
  • als de consument in eenzelfde bestelling meerdere producten heeft besteld: de dag waarop de consument, of een door hem aangewezen derde, het laatste product heeft ontvangen. De ondernemer mag, mits hij de consument hier voorafgaand aan het bestelproces op duidelijke wijze over heeft geïnformeerd, een bestelling van meerdere producten met een verschillende levertijd weigeren.
  • als de levering van een product bestaat uit verschillende zendingen of onderdelen: de dag waarop de consument, of een door hem aangewezen derde, de laatste zending of het laatste onderdeel heeft ontvangen;
  • bij overeenkomsten voor regelmatige levering van producten gedurende een bepaalde periode: de dag waarop de consument, of een door hem aangewezen derde, het eerste product heeft ontvangen.

 

Bij diensten en digitale inhoud die niet op een materiële drager is geleverd:

  • De consument kan een dienstenovereenkomst en een overeenkomst voor levering van digitale inhoud die niet op een materiële drager is geleverd gedurende minimaal 14 dagen zonder opgave van redenen ontbinden. De ondernemer mag de consument vragen naar de reden van herroeping, maar deze niet tot opgave van zijn reden(en) verplichten.
  • De in lid 3 genoemde bedenktijd gaat in op de dag die volgt op het sluiten van de overeenkomst.

 

Verlengde bedenktijd voor producten, diensten en digitale inhoud die niet op een materiële drager is geleverd bij niet informeren over herroepingsrecht:

  • Indien de ondernemer de consument de wettelijk verplichte informatie over het herroepingsrecht of het modelformulier voor herroeping niet heeft verstrekt, loopt de bedenktijd af twaalf maanden na het einde van de oorspronkelijke, overeenkomstig de vorige leden van dit artikel vastgestelde bedenktijd.
  • Indien de ondernemer de in het voorgaande lid bedoelde informatie aan de consument heeft verstrekt binnen twaalf maanden na de ingangsdatum van de oorspronkelijke bedenktijd, verstrijkt de bedenktijd 14 dagen na de dag waarop de consument die informatie heeft ontvangen.
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